SMS communications

SMS Privacy Policy

Last updated: November 10, 2026

This SMS Privacy Policy describes how The Raymond Group (“we,” “us,” or “our”) handles personal information in connection with The Raymond Group SMS Program. It applies to our SMS communications and the policy pages on this website.

Information we collect

For our SMS program, we collect your name, mobile phone number, onboarding or employment information relevant to a message, and your consent preferences. We also collect records of consent, opt-out requests, messages you send us, and message delivery information. Consent records may include when and how verbal consent was obtained during onboarding.

How we use information

We use this information to send onboarding and work-related communications, respond to questions, manage your messaging preferences, record consent, honor opt-out requests, troubleshoot delivery, and meet applicable legal obligations.

SMS consent and sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

SMS opt-in data and consent are not shared with third parties or affiliates for their marketing or promotional purposes. We may provide information to service providers, such as our messaging platform and telecommunications providers, only as needed to operate and deliver the program on our behalf. We may also disclose information when required by law or to protect legal rights. These limited disclosures do not authorize recipients to use SMS consent or personal information for their own marketing.

Consent and your choices

You may withdraw your consent at any time by replying STOP to a program message. You may receive a final confirmation of your opt-out; after that, no further program messages will be sent unless you opt back in.

Reply HELP for assistance or call (714) 771-7670. Contact us at that number to request access to or correction of your SMS information, or to request deletion, subject to applicable legal and recordkeeping requirements.

Retention and security

We retain SMS information only as reasonably needed to operate the program, document consent and opt-outs, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards to protect information. No transmission or storage method can guarantee absolute security.

This policy website

These pages do not contain forms, analytics scripts, advertising trackers, or cookies set by us. Our hosting provider may process technical request information, such as IP addresses and access logs, to deliver and secure the website.

Changes to this policy

We may update this policy by posting a revised version here and updating the date above. We will obtain new consent if required for changes to the SMS program.

Contact us

The Raymond Group
520 West Walnut Avenue
Orange, CA 92868
Phone: (714) 771-7670
Website: Contact The Raymond Group

See the SMS Terms & Conditions for program details.